Member Assistance

For immediate answers regarding your Fatcheese account, please visit our Help Section where you will find our Frequently Asked Questions.

If cashback has not appeared on your statement within 7 days of completing the necessary actions, please submit a claim via the My Account section and we will investigate for you.

For all other issues, you can submit a ticket or use our Live Chat service located at the bottom of every page.

Merchant/Retailer Enquiries

If you are currently being promoted on Fatcheese and have any questions about your programme please get in touch.

Partnership Enquiries

If you are not yet working with Fatcheese and wish to, please send your enquiry using this form.

For all business enquiries we can be contacted on 020 8144 1893. Unfortunately we are currently unable to provide telephone support for members but you can speak directly to our customer service team via the Live Chat facility.

Our Address

Kamzam Limited (Fatcheese)
4th Floor Erico House
93-99 Upper Richmond Road
SW15 2TG